We are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data. This website (design-for-flow.com) and the Design for Flow course are operated by Sarah Will and Cheryl Schuberth (“we”, “us”).
Contact email: hello@design-for-flow.com.

We act as the data controller for personal data processed through this website and in connection with the course.

We process personal data in compliance with the General Data Protection Regulation (GDPR).

Why Do We Process Personal Data?

We process personal data to:

• Provide access to our products and services

• Manage your account and participation in our platform

• Send newsletters or updates if you’ve signed up for them

• Fulfill administrative and legal obligations

• Improve user experience and website functionality

• Track usage for marketing and analytics purposes (see Cookies section)

What Personal Data Do We Collect?

The data we process depends on how you interact with us. We may collect:

• General information: Full name, company name, VAT number, email address, phone number, postal code, preferences, and interests

• Platform interaction data: Content you submit, your profile, and forum interactions

• Technical data: IP address, browser type, device data

• Payment information: Via our payment provider (Stripe)

If you visit our website, we collect data via cookies and similar technologies. See the 'Cookies' section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how you interact with our website. These include:

• Functional cookies for navigation and remembering preferences

• Analytical cookies for usage statistics

• Marketing cookies and pixels (such as LinkedIn and Meta pixels) for retargeting and behavioral advertising

Legal Basis for Processing

We only process your personal data when we have a legal basis to do so:

• Consent: For newsletters, cookies, or promotional materials

• Contractual necessity: To deliver purchased services

• Legal obligation: For compliance with tax and other regulations

• Legitimate interest: To enhance our platform and prevent abuse

Data Retention

We retain your data only as long as necessary:

• Account data: Until your profile is deleted

• Accounting records: 7 years in accordance with Spanish tax laws

• Newsletter unsubscriptions: We keep a record of unsubscribed addresses to avoid resending emails

Data Security

We implement technical and organizational measures to protect your data:

• Secure servers and databases

• Encrypted connections

• Restricted access to authorized personnel only

• Weekly backups to secure, isolated servers

Sharing of Personal Data

We never sell your data. We may share personal data with trusted third parties only when necessary:

• Service providers: Stripe, Systeme.io, Google, Zoom, Miro

• Analytics & marketing tools: Meta, LinkedIn, Google Analytics

These partners process your data under strict data processing agreements.

Your Rights

Under GDPR, you have the right to:

• Access your data

• Correct inaccuracies

• Delete your data

• Restrict or object to processing

• Port your data to another service

You can make any such request via hello@design-for-flow.com. We may request verification of your identity before fulfilling your request.

Complaints

If you have concerns about our data handling, please contact us. You also have the right to lodge a complaint with the Spanish Data Protection Authority.

Changes to This Policy

This privacy policy was updated on 1 October 2025. We may update this policy from time to time. Material changes will be communicated directly. The latest version is always available on our website.

Contact Us

Sarah Will

C/ Jose Manaut Viglietti 3

46024 Valencia

hello@design-for-flow.com

Copyright © 2025 Sarah Will, Cheryl Schuberth